Job Title: Account Manager (Telecoms)
Location: Chepstow (Hybrid)
Salary: £35,000-£50,000 depending on experience

Hours: Full time, Monday – Friday days regular – Full time and permanent

Here at The Recruitment Co we are currently recruiting an Account Manager to work for a company based in Chepstow.

The role holder is responsible for generated repeat sales as well new business development within a defined segment (geographical territory and/or Key Accounts). They will generate opportunities and sell products and services to achieve revenues in line with business objectives and sales
targets.

Main Job roles:

• Service and develop current accounts within a defined territory or portfolio.
• Maintain regular contact with existing accounts, both via written, verbal and face to face
  communication methods, ensuring that our knowledge of the accounts within the company
  (the needs, expectations and requirements) are up to date and well communicated.
• Generate sales among client accounts, including upselling and cross-selling.
• Be responsible for identifying, developing and closing sales through sustained prospecting
  and activity (new business).
• Fully understand the business, buying and decision-making process of the customers as well
  as developing effective relationships with key contacts in the accounts to ensure ongoing sales.
• Maintain and develop a relationship with key individuals within our customer base with the aim to gain trust and transparency for ongoing and future opportunities.
• Ensure a high level of Customer Service, resolving and where applicable escalating an issues/complaints to ensure a high level of service. This may include Interface with other internal departments.
• Provide a professional handover of accounts as necessary on a timely basis.
• To achieve set monthly targets in line with company expectations as determined by the company.
• Be responsible for identifying, developing and closing sales through sustained prospecting and activity.
• Provide accurate detailed monthly and quarterly forecast and ensure information on CRM system is kept up to date.
• Operate within published commercial and contractual guidelines, making effective use of escalation route
• Understand and sell the whole product portfolio, including new customer solutions as appropriate to customer needs.
• Maintain a high awareness and knowledge of the market, including industry, competitors and telecoms and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately
• Provide a professional handover of accounts as necessary on a timely basis.
• Completing PQQs and other Customer related documents when required.

To be considered

• Must have previous Telecoms experience
• Previous Sales or Account Management experience

If you are interested in this role please apply now!

CPNewport

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.