Our NICS client based in Ballykelly, is looking for an Admin Officers to join their team

Job Description:

These jobs are telephony based

Main Duties include:

• Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.

• Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised telephony environment

• Excellent verbal and written communication skills

• Ability to build rapport with colleagues and customers

• Ability to work within and contribute to a team environment

• Ability to work accurately within set deadlines and to achieve targets

• Basic IT skills with an aptitude for learning new systems

• Organised with good time management skills

Essential Criteria:

– 5 GCSEs including maths and english (certificate proof required)

– Excellent IT skills, including use of Microsoft Word and Excel.

– Good communication skills.

– Ability to use own initiative.

Wage:

– £12.59ph (weekly)

Location:

– Jublie House, 111 Ballykelly Road, BallyKelly, BT49 9HP

Start Date:

– 8th Jan

Length Of Assignment:

– 51 weeks

Work Pattern:

– The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 8.00 – 6.00 Monday to Friday. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday

– 37 hours

Please send your updated CV and your certificates via the link or email