I am seeking a highly organized and detail-oriented Administrator to provide support for our new client in Belfast. The ideal candidate will be responsible for managing and coordinating all administrative tasks for the client, ensuring smooth operations and optimal productivity.

Job Title: Administrator

Pay: £12per hour

Location: Belfast City Centre

Hours: 37.5 hours per week Monday to Friday 09:00am to 17:00pm

Core daily responsibilities will include:

Day to day handling of employer and member queries by phone and email, ensuring a high level of customer service. • Providing telephone and email support on how to use the online portal. Troubleshooting problems efficiently to close calls. • Assisting employers with queries on auto-enrolment legislation. • Liaison with Third Party Administrator to ensure targets and deadlines are met. • Data entry, data checking, scanning, opening mail

Essential Criteria

5 GCSEs at grade C or above including English Language and Mathematics or NVQ Level 2 in Business Administration. • Customer Service experience, preferably in a technical support role. • Good working knowledge of MS Office computer packages, especially Excel. • Strong communication skills. • Ability to work using own initiative and as part of a team. • A flexible, helpful, and proactive person with a positive attitude who enjoys variety and challenge.

What are nice to have skills/competencies you could bring to this role:

An understanding of pension auto-enrolment. • Previous administrative experience in pensions, payroll or financial services.

To apply please send CV via the link or email stephanie.wilson@therecruitmentco.uk