Aftersales Administrator

£24,500 per annum

Monday to Friday – Days – 40 hours per week – consideration for a reduction to 34 hours per week, salary will be pro rata of £24,500

Daventry, Northants

Permanent

Our Daventry based client are looking to recruit a permanent Sales Administrator. In this role you will be responsible for general administration of the aftersales processes (Service & Parts) reporting to the Aftersales Manager.

Aftersales Administrator Responsibilities:

• Creating, generating, and compiling routine reporting documents for the UK parts business, liaising with the UK parts team, and head office colleagues
• Generating Parts KPI
• Attending regular weekly parts meetings and in the absence of the Aftersales Manager, report to the head office parts team:Parts order intake progress, Parts invoicing progress, 3rd Party sales order portfolio and invoicing status
• Invoice 3rd party orders to dealers
• Process credits/returns of 3rd party orders
• Request and check quarterly/annual commissions payments from 3rd party suppliers
• Co-ordinate warranty parts returns, arrange return of parts, create proforma invoices for customs processes and organise shipment overseas
• Generate, with the assistance of the parts team, routine parts information letters and bulletins
• Place FOC and internal parts orders on behalf of parts, sales and service departments and produce month-end reports of the orders for the Financial Controller
• Support dealers with general parts enquiries

Aftersales Administrator requirements:

• Previous aftersales administration experience
• Experience of using SAP
• Excellent customer service skills
• Computer literate
• Excellent communication skills

Aftersales Administrator benefits:

• Pension contribution of 7.5% – individual minimum of 4.5%*
• Bupa cover*
• Life cover of 10 x salary*

*Qualifying after 3 month probationary period.

Please apply with a copy of your most recent CV

CPDaventry

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.