Job Title:

After-sales Advisor

Location:

Gorton, Manchester

Salary:

£23,151 per annum

Hours:

08:30am – 17:30pm (Monday to Friday) – 1 Saturday every 6 weeks on a rota basis

Are you currently looking for a new exciting role? Do you want to work in a position that will allow you to combine both customer service and administrative duties? The Recruitment Co. are currently recruiting for one of our key clients in Manchester and this could be the perfect opportunity for you.

Job Responsibilities:

• Production administration, including data entry and document management.
• Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.
• Provide counter service to customers and visitors.
• Support buyers through the swift resolution of queries and complaints.
• Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.
• Action requests for information or action from the central Call Centre.

The Person:

• Excellent customer service skills
• Excellent attention to detail
• IT skills – Salesforce
• Decision making & problem solving
• Influencing & communicating
• Team Player

Please note The Recruitment Co. are an equal opportunties employer

CPProfessional

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.