Band 5 Information Technology Support Officer.

  • Belfast
  • £13.12 per hour

Band 5 Information Technology Support Officer

  • Belfast
  • £13.12 per hour
  • Posted November 17, 2022

We are recruiting on behalf of our Client based in Belfast for a Band 5 Information Technology Support Officer until end of February 2023

37.5 hours per week, Mon – Fri, 9am -5pm

The post holder will be responsible for the support and delivery of an
extensive range of Information Technology (IT) Systems.
As a member of the IT Team, he/she will provide support and
assistance for the implementation, operation and improvement of the
IT Systems and Services.

Main duties and responsibilities-

In conjunction with the Senior IT Technician and IT Manager implement IT
strategy and related policies to ensure the delivery of effective and efficient IT Services to achieve objectives

Provide end user support and undertake complex fault diagnosis and resolution for the
full range of IT Systems, ensuring that assigned faults are managed in
accordance with policy and procedures

Maintain the Help Desk Management System, investigating and resolving fault calls
using own expertise or if necessary in conjunction with third party maintainers to achieve
a satisfactory and timely resolution

Undertake site visits for the repair, maintenance and assessment of requirements for
planned/proposed IT developments

Maintenance and support of third party software  and manage and liaise with
third parties to provide timely delivery of new services, equipment prompt resolution of
faults

Participate in the planning, design, implementation, maintenance and ongoing
development of  website and intranet

To monitor and maintain stock control and supplies for IT Department

Participate in the IT on call rota

Essential Criteria-

University Degree or a recognised equivalent professional qualification in an Information
Communication and Technology (ICT) discipline and a minimum of 1 years experience
in the installation and support of the full range of network based computer equipment,
such as personal computers, printers and data switches
OR
HND or recognised equivalent professional qualification in an Information
Communication Technology (ICT) discipline and a minimum of 2 years experience in the
installation and support of the full range of network based computer equipment, such as
personal computers, printers and data switches
OR
A minimum of 4 years experience in the installation and support of the full range of
network based computer equipment, such as personal computers, printers and data
switches

Working knowledge and experience of Intranet/Internet Portal Systems and
Technologies

Hold a current full driving licence and/or * have access to a form of transport which will
permit the applicant to meet the post requirements in full.
*Relates to any individual who has declared that they have a disability, which debars
them from driving.

 

If interested, please apply via the link below or email oliver.miller@therecruitmentco.uk for more info

Apply for this job.

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