Are you looking for an exciting opportunity to work in a fast-paced environment with great potential for personal growth? Join our team at Belfast Trust’s Royal Victoria Hospital as a Car Park Attendant! As a vital member of our team, you will play a crucial role in ensuring efficient parking operations and delivering exceptional customer service to our visitors.

Please note, you will be employed by The Recruitment Co working for Trust contract

Responsibilities:

• Public Relations: Interact with visitors, providing a warm and friendly welcome, answering their queries, and offering assistance as needed. Your excellent communication skills and positive attitude will create a lasting impression.
• Surveys of Parks: Conduct regular surveys of the car parks, monitoring occupancy levels and reporting any issues to the management team. Your keen eye for detail will help us maintain efficient use of parking spaces.
• Space/Queue Management: Efficiently guide vehicles to available parking spaces, ensuring smooth traffic flow and preventing congestion. You will be responsible for managing queues during peak hours and directing drivers to alternative parking areas when necessary.
• Site Operational Maintenance: Keep the car park premises clean, tidy, and well-maintained. You will be responsible for monitoring and reporting any maintenance requirements promptly.
• Parking Systems: Operate and manage parking systems, including ticket dispensers, barriers, and payment machines. Troubleshoot and resolve minor technical issues, ensuring a seamless experience for our visitors.
• Calls and Intercom Communications: Handle incoming calls and intercom communications professionally and efficiently, providing accurate information and directing queries to the appropriate departments or individuals.
• Admin Duties: Assist with administrative tasks such as maintaining records, preparing reports, and updating databases. Your organizational skills will be crucial in ensuring smooth operations.
• General Security and PR: Contribute to maintaining a safe environment by monitoring and reporting any security concerns or incidents promptly. Your strong PR skills will help in fostering positive relationships with visitors and staff, creating a welcoming atmosphere at the RVH site.

Qualifications:

• Excellent communication and interpersonal skills to provide outstanding customer service and build positive relationships.
• Basic computer skills for performing administrative tasks and operating parking systems.
• Strong attention to detail to manage parking spaces effectively and identify maintenance requirements.
• Ability to remain calm and composed in a fast-paced environment, handling multiple tasks efficiently.
• A proactive approach to problem-solving, ensuring the smooth operation of parking systems and resolving minor technical issues.
• Previous experience in a customer-facing role and basic security awareness would be advantageous.

Join our team and contribute to the smooth and secure operation of Royal Victoria Hospital car parks while delivering exceptional service to our visitors.

To apply, please submit your resume and a brief cover letter highlighting your relevant experience and skills. We look forward to hearing from you and welcoming you to our team!