Job Title: Credit Controller
Salary: Competitive
Hours: Mon – Friday, Full Time
Location: Leeds, LS20
Permanent Contract.

Responsibilities:

• Working with a team of three other credit controllers to assist with the collection of monies owed by debtors.
• Handling inbound and initiating outbound telephone calls and emails.
• Negotiating, implementing, and monitoring repayment solutions.
• Liaising with debt collection agencies and other third parties where required.
• Adhering to company policies and procedures.
• Updating our databases and systems in order to keep accurate record of activities.
• Starting legal proceedings if debts are not paid within an agreed timeframe.
• Working within the operational function of the business to satisfy the demands required, providing support other teams where required.
• When required assisting the Billing and Metering team with bill queries and additional invoicing support

  THE INDIVIDUAL

• Excellent verbal communication skills.
• Excellent IT skills.
• Good telephone manner – can communicate effectively and professionally to all stakeholders.
• A logical thought process to resolve queries.
• Excellent organisational skills to manage personal workload, phone calls and queries.
• Ability to work on own, demonstrating drive and initiative.
• Team player, willing to share ideas and techniques with other team colleagues to improve the business.
• Knowledge of the energy sector is useful but not essential.
• The ability to be self-motivated and focused on continually achieving and exceeding targets.

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.