JOB TITLE: Credit Recoveries Handler/Authorised funding Recoveries Handler
Salary: £20,000 To £25,000
Duration – Permanent
Monday to Friday – 8:00am to 6pm
Warrington (WA3)
Free on site parking

*** Looking to start asap from week 22/05/23 ***

*** Must have Knowledge of CRM Systems or simaller platforms***

DESIRABLE:

• CII certificate in claims
• NVQ Level 2,3 and/or 4 in customer service (or equivalent)

JOB PURPOSE

To recover all outstanding monies following a Road Traffic Accident/motor claim, in accordance with relevant regulatory requirements and Company policies Using CRM Sytems.

KEY ACCOUNTABILITIES

1. Recovering repair and associated costs from insurance companies in a cost effective manner, in accordance with the company guidelines, procedures and claims philosophy.
2. Negotiating with insurers in line with introducer stance or senior sign off.
3. Handling claims through the litigation process, in conjunction with solicitors as appropriate.
4. Initiating and co-coordinating investigations into liability and quantum.
5. Compliance with all regulatory and internal systems controls.
6. To be responsible for all related correspondence and record keeping whether paper or electronic.
7. To maintain an up to date knowledge of legal and technical information, including relevant motor case law.
8. Adherence to service level agreements and accountability for completed work diary and related tasks.
9. Be comfortable in running company reports and knowing personal and departmental targets.
10. To build relationships with introducers, repairers, engineers and insurers providing excellent customer service at all times.
11. To support team members and assist in other areas of the business, as fluctuations in business needs require.
12. To maintain up to date knowledge of the Company’s products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values.
13. To pay due care and attention to your own and others health and safety at all times.

EXPERIENCE

• Experience of working within the insurance industry.
• Experience of operating in claims/dispute resolution
• Customer service experience.
• Good keyboard skills and intermediate level IT skills.
• Experience of managing my own workload to deadlines.

Looking to Start Straight away

CPProfestional

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.