Job Title: Customer Data Coordinator
Salary: £23,000
Location: Ringwood
Hours: 40 hours per week
Operational hours: Monday to Friday 8 am to 7 pm, Saturday 8 am to 7 pm

Main Purpose of Role:

As a Customer Data Coordinator, you will play a crucial role in ensuring the accuracy and compliance of customer data. Your responsibilities include verifying and inputting customer information into various systems, identifying non-compliance issues, and facilitating communication with stakeholders. Your attention to detail and dedication to excellent customer service will be instrumental in maintaining a seamless and error-free process.

Skills Requirements:

• Proficiency in processing and relaying information with meticulous attention to detail.
• Ability to maintain focus and systematically address core tasks.
• Strong teamwork skills with the capacity to work independently.
• Competence in utilizing and updating various systems and handling internal inquiries.
• Collaborate closely with the customer service department to facilitate case resolutions.
• Responsively handle incoming calls from client partners, providing accurate information and transferring queries to the appropriate department.
• Embrace a positive and fun work environment.

Why work for us?

• Join a vibrant and sociable team.
• Enjoy benefits such as a pension scheme, eye test vouchers, and corporate gym membership discounts.
• Engage in local charity initiatives and fundraising activities.
• Access campaign-specific perks, including discounts, incentives, and prizes.
• Participate in our recommend-a-friend scheme with a £500+ reward.
• Explore apprenticeship qualifications and career advancement opportunities.
• Receive recognition and rewards through our Love to Shop Voucher program.
• Take advantage of the cycle-to-work scheme.
• Operational Days and Hours:
• Please note that while you will be supporting specific operational hours, flexibility in covering evenings and weekends when required by the business is expected.

Systems & Training:
Comprehensive training will be provided, including ongoing support and a company induction covering areas such as data protection, systems, and soft skills.

Opportunity for Growth:
As a Customer Data Coordinator, you will collaborate with experienced colleagues to enhance customer processes. SMART objectives will guide your team, with opportunities for growth and added responsibilities that come with salary increases.

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.