Customer Service Advisor.
- Hemel Hempstead, Hertfordshire
- Up to £13.43 per hour
Customer Service Advisor
- Hemel Hempstead, Hertfordshire
- Up to £13.43 per hour
-
Posted
January 19, 2024
Customer Service Representative based in Hertfordshire, HP1
Offering £13.43 per hour
Start Date: February 2024
We are currently recruiting for a Customer Service Advisor to join our clients existing customer service department. This is a full time, fixed term contract for initially 3 months.
The Role:
- Providing exceptional customer service via incoming customer calls and correspondence in a professional, friendly and efficient manner.
- Providing advice and guidance to customers in relation to their queries.
- Using the in-house system to log calls as well as process payment and update customer records accurately.
- Work in collaboration with other services, and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the businesses aims and objectives.
- Undertake any follow-up administrative work or system input tasks arising from individual caseload.
The Person
- Previous customer service experience ideally within an office or contact centre based environment and or experience within administrative roles
- Confidence in handling customer based calls
- A professional, friendly and personable manner – ensuring to deliver empathy and support to a wide range of customers
- Strong attention to detail and high accuracy
- IT Literate with the knowledge and ability to pick up new systems quickly
- Good communication skills both verbally and written
#CCNorthWest
The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.
This opportunity is no longer accepting applications.
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