Dutch Speaking Customer Service Advisor.

  • City of London, London
  • Up to £21450.00 per annum

Dutch Speaking Customer Service Advisor

  • City of London, London
  • Up to £21450.00 per annum
  • Posted November 29, 2023

Job Title: Dutch Speaking Customer Service Representative

Hours: Full time: 37.50 per week, between the hours of 8am – 8pm Monday – Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. (Contracted to 37.5hrs per week)

PART TIME HOURS: Flexible hours between 08:00 – 13:00 Mon-Sunday and 16:00 – 20:00 Mon-Friday

Salary: £21,450 (£11.00p/h on 37.5hr working week)

Location: London E14 (Hybrid working)
Permanent, full time

Responsibilities:

  • Handle incoming calls for both sales and service calls
  • Handle service requests in the applications system supplied by client
  • Generate sales through understanding customer needs and creating desire
  • Cancel, modify or confirm visits already sold
  • Upsell additional products, services and extended stay.

Key Competencies:

  • Dutch speaker to fluent level
  • Excellent interpersonal skills
  • Able to add to a high performance team culture where agents “exhaust all opportunities” to achieve targets and brand loyalty for the client
  • A natural ability to drive sales
  • Professional and emotionally resilient.
  • To embrace the brand vision of the Centerparcs core values
  • Good attention to detail
  • Excellent multi tasker
  • Aims to surprise and delight on every customer interaction
  • Experience in a previous customer service or sales roles
  • Excellent communication and motivational skills, ability to multitask and work independently
  • Ability to work in a fast paced environment, maintaining attention to detail and accuracy
  • Excellent understanding of call centre practices, KPIs etc.

Training

  • Full product and system training provided
  • Sales technique training provided
  • Customer Service skills training provided

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This opportunity is no longer accepting applications.

Latest jobs .

  • Materials Logistics Operator

    • Daventry, Northamptonshire
    • Posted February 23, 2024
    • Negotiable
    View & Apply
  • Production Operative

    • Caldicot, Monmouthshire
    • Posted February 23, 2024
    • Up to £10.42 per hour
    View & Apply
  • Manual CNC Miller and Turner

    • Daventry, Northamptonshire
    • Posted February 23, 2024
    • £35000.00 - £42000.00 per annum
    View & Apply