Dutch Speaking Customer Service Advisor.

  • City of London, London
  • Up to £21450.00 per annum

Dutch Speaking Customer Service Advisor

  • City of London, London
  • Up to £21450.00 per annum
  • Posted November 29, 2023

Job Title: Dutch Speaking Customer Service Representative

Hours: Full time: 37.50 per week, between the hours of 8am – 8pm Monday – Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. (Contracted to 37.5hrs per week)

PART TIME HOURS: Flexible hours between 08:00 – 13:00 Mon-Sunday and 16:00 – 20:00 Mon-Friday

Salary: £21,450 (£11.00p/h on 37.5hr working week)

Location: London E14 (Hybrid working)
Permanent, full time


  • Handle incoming calls for both sales and service calls
  • Handle service requests in the applications system supplied by client
  • Generate sales through understanding customer needs and creating desire
  • Cancel, modify or confirm visits already sold
  • Upsell additional products, services and extended stay.

Key Competencies:

  • Dutch speaker to fluent level
  • Excellent interpersonal skills
  • Able to add to a high performance team culture where agents “exhaust all opportunities” to achieve targets and brand loyalty for the client
  • A natural ability to drive sales
  • Professional and emotionally resilient.
  • To embrace the brand vision of the Centerparcs core values
  • Good attention to detail
  • Excellent multi tasker
  • Aims to surprise and delight on every customer interaction
  • Experience in a previous customer service or sales roles
  • Excellent communication and motivational skills, ability to multitask and work independently
  • Ability to work in a fast paced environment, maintaining attention to detail and accuracy
  • Excellent understanding of call centre practices, KPIs etc.


  • Full product and system training provided
  • Sales technique training provided
  • Customer Service skills training provided

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This opportunity is no longer accepting applications.

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