Main Purpose of the Job:
The Fitness Instructor is responsible for providing exceptional customer care, conducting fitness inductions, kinesis training, exercise prescriptions, assessments, and participating in the Exercise Referral Scheme within our versatile gymnasium. This role also encompasses maintaining a customer-centric approach and conducting fitness classes as part of daily duties.

Main Duties and Responsibilities:

Service Delivery:

• Instruct, supervise, and guide customers in the proper use of gymnasium equipment, kinesis training, and fitness classes during assigned shifts.
• Create personalized fitness programs tailored to individual needs, goals, including offering advice on diet analysis and lifestyle choices.
• Ensure exercise programs are safe and suitable for each individual’s requirements.
• Manage and update customers’ personal TGS keys, adhering to wellness system updates. (Each instructor has a client portfolio).
• Collaborate with clients referred through the Exercise Referral Scheme and other wellness programs, such as Fit Families and Cardiac Rehab.
• Maintain cleanliness standards in the gymnasium, changing rooms, Amplio Studio, Kinesis Suite, and designated areas.

General Management:

• Promote equality, diversity, and positive relations in service delivery and employment.
• Adhere to Council’s Equal Opportunity policies, Standing Orders, and the Code of Conduct.
• Ensure compliance with Health and Safety policies and develop safety arrangements.
• Address disciplinary matters in line with Council procedures.
• Assist the Head of Service in fulfilling statutory obligations and maintaining high standards of conduct.

General:

• Uphold Core Values and contribute to organizational objectives as outlined in the Corporate Plan.
• Participate in the Council’s Performance and Development Review process.
• Fulfill legal Health and Safety duties, including reasonable care and cooperation.
• Support anti-discrimination practices, Equality Scheme, and relevant legislation.
• Manage records in line with Council procedures and regulations.
• Maintain personal accountability and adhere to relevant protocols.

Closing Caveat:
This job description outlines primary duties as of the date of completion. Flexibility is maintained to accommodate changes in duties that align with the evolving needs of Mid and East Antrim Borough Council, without altering the post’s general character or responsibility level.

Person Specification:

Essential Criteria:

• Recognized Fitness Instruction/Coaching qualification (minimum level 2 REPs).
• Recognized qualification in group exercise classes.
• Proficiency in Microsoft Packages (Word and Excel).
• Minimum 6 months’ customer-focused industry experience.

Behavioral Competencies (Frontline Level):

1. Setting Direction: Contributes to strategy development and conveys a clear, innovative, and proactive vision.
2. Managing Own Work: Plans, structures, and prioritizes tasks for optimal results.
3. Developing Own Capability: Seeks opportunities for learning and development to enhance role performance.
4. Influencing Outcomes: Adapts style to achieve effective outcomes through interactions.
5. Meeting Customer Needs: Identifies customer needs and strives for their satisfaction.
6. Achieving Results: Assumes personal responsibility, displaying motivation, and perseverance to achieve results.

Desirable Criteria:

• GP referral qualification.
• Experience in diet analysis and exercise prescription.
• Demonstrated experience in using kinesis equipment.

Note: This job description is intended to guide job roles as of its completion date. Duties may change to adapt to Mid and East Antrim Borough Council’s evolving needs, but such changes should not impact the general character or responsibility level of the post.