Location: Hybrid – Head Office in Canary Wharf, London
The training will be remote.
Salary/Rate: £11 OTE / 10.00 hour + benefits
Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time)
Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior
Hours: 37.50 per week, between the hours of 8am – 8pm Monday – Friday, 8-4PM
Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week
with a weekday given in lieu.
The start date is 20/03/2023 though there may be a need for the induction to be completed on 17/03/2023.
The rate for this is £10.00 ph with an OTE of £11.00 (this will be reviewed in April 2023)
This is a temp to perm role

Responsibilities:

• Handle incoming calls for both sales and service calls
• Handle service requests in the applications system supplied by client
• Generate sales through understanding customer needs and creating desire
• Cancel, modify or confirm visits already sold
• Upsell additional products, services and extended stays
• Assist customers on live chat with enquiries about the product and website bookings.
• German speaker to fluent level
• Excellent interpersonal skills
• A natural ability to drive sales
• Good attention to detail
• Experience in a previous customer service or sales roles

  If this sounds like the role for you then apply now!

  CCNorthwest

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.