Information Governance Officer – Newtownards.

  • Newtownards, County Down
  • Negotiable

Information Governance Officer – Newtownards

  • Newtownards, County Down
  • Negotiable
  • Posted January 4, 2024

We are currently seeking a temporary Full-time Information Governance Support Officer for our Public Sector Client in Newtownards .

This is a temporary ongoing role. The overall purpose of the post is to provide administrative support to the Information Governance Manager, Information Governance Officer and other senior staff within the Information Governance function for a range of activities and special projects relating to Information Governance.

The hours of work are Monday -Friday 9-5

Rate of pay £12.25 per hour.

Duties include but not limited to:

  1. Coordinate the processing of the Trust’s Freedom of Information, Community/Primary Care subject access, PSNI Form 81, Solicitor and other external agency requests for information including statutory and regulatory bodies.
  2. Regular liaison with external agencies including statutory and regulatory bodies e.g. the Department of Health, Northern Ireland, Health & Social Care Board and the Information Commissioner both in Belfast and England.
  3. Ensure accurate recording of Data Access Agreements and Data Protection Impact Assessments (DPIA).
  4. To ensure that the services provided by the administration and clerical staff are responsive and of a consistently high quality and maintain standards of confidentiality and adhere to legislative and Trust timeframes.
  5. Ensure accurate recording of information both manually and electronically in line with Departmental procedures.
  6. Coordinate processes for allocated caseloads and prepare and quality assure the formal written responses in line with legislative and regulatory timeframes.
  7. Regularly communicate in a helpful, caring, respectful and professional manner both verbally and in writing with all levels of Trust staff, outside agencies and members of the public.
  8. Deal with all relevant correspondence (internal and external) in line with departmental policy / procedure and relevant legislation in an expeditious, appropriate and effective manner.
  9. Proactively ensure that sufficient documentation is completed, collated and retained to assist the Trust in processing of caseloads in line with Departmental policy and procedure.
  10. Prepare papers in response to communications / enquiries, for example the Information Commissioner’s Office.
  11. Handle telephone calls and face to face contacts in relation to caseload in a helpful, respectful and professional manner.

Essential Criteria:

HNC/D (in relevant subject related to the post) or equivalent, and 1 year’s administrative experience at Band 3 (or equivalent).


NVQ 3 (administration related) or equivalent, and 2 year’s administrative

experience, at Band 3 (or equivalent).


4 GCSE’s (Grade A-C) or equivalent, one which must be English Language, and 3 years’ experience at Administrative Band 3

(or equivalent).

Experience of using computer systems and packages for:

  • Word processing
  • Managing emails
  • Data input
  • Extracting information to provide reports.

The Recruitment Co is a corporate member for the Recruitment and Employers Confederation operating as an Employment Business for the recruitment of temporary vacancies

This opportunity is no longer accepting applications.

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