Order Administrator

Salary negotiable depending on experience

Daventry, Northants

Monday to Friday – 40 hours per week – Hybrid role – 2 days in the office 3 days from home

12 month Full Time Contract

Our Daventry based client is looking to recruit an Order Administrator on a full time 12 month contract.

In this position you will be responsible for providing effective, timely and accurate processing of orders for our clients diverse product lines. You will interface with our clients global business units to ensure timely fulfilment of customer orders.

Order Administrator responsibilities:

• Interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales order management functions
• Process orders: Enter and Book orders in the global Oracle ERP System including service & rental contracts
• Reconcile and audit orders to customer contracts / purchase orders
• Ensure orders and change orders are booked in accordance with our clients global bookings, SOX and revenue policies
• Review sales order packets for completeness and accuracy
• Work closely with Finance, Planning, Manufacturing Operations and Shipping to ensure terms and conditions are properly met
• Interface with customers, Sales, Service, Business Units and Finance to address and resolve issues related to bookings and customer satisfaction
• Manage and resolve backlog issues including order hold release, product configuration issues, item number discrepancies and purchase order requirements
• Participate in projects and goals to support Department and Corporate goals
• Process post sale service orders and RMA’s for replacements and depot repair orders in via the Oracle CRM system
• Process and coordinate internal product purchases and transaction management for fulfilment of in-direct sales/Services
• Communicate and coordinate shipments and deliveries with our clients international and domestic freight forwarders

  Order Administrator Requirements:

• Must have worked within an Order Management environment demonstrating increasing levels of responsibility in order management.
• Oracle 12i Order Management, Customer Master, CRM, Service Contracts, IB and CRM experience or other ERP system
• Experience in understanding inventory concepts and transactions
• International Order Processing knowledge and related skills
• Customer focused
• Experience with MS Office (Word, Excel)

  Please apply with a copy of your most recent CV

  CPDaventry

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.