Strategic Commissioning Administrator.

  • Solihull, West Midlands
  • Up to £12.73 per hour

Strategic Commissioning Administrator

  • Solihull, West Midlands
  • Up to £12.73 per hour
  • Posted January 25, 2023

The Job holder will be accountable for:
The post holder will provide full administrative support to their team, acting as the
first point of contact and effectively dealing with and responding to a range of
queries from internal and external stakeholders. This will include passing on
relevant information to appropriate team members sensitively, tactfully and
autonomously. Key duties will include photocopying and distribution services,
including the maintenance of accurate records of distribution and receipt, as well
as production of key documents for the department. Where generic email accounts
are utilised for the team, the post holder will coordinate and triage as appropriate
whilst responding to queries commensurate to their role.
1. Communication

  • Acting as the point of contact for the team by taking and making
    telephone calls, composing and responding to emails appropriately,
    ensuring that key messages are conveyed in a timely and informative
    manner
  • Effectively responding to complex queries from stakeholders and
    passing on relevant information autonomously and sensitively either
    verbally or in writing
  • Develop and maintain effective relationships, ensuring tact and
    professionalism is at the forefront of any communications

    2. Organisation and Planning

  • Liaising with other departments, both internal and external to the
    organisation, to arrange key meetings.
  • Organising events including internal and external room bookings,
    necessary equipment and hospitality
  • Preparing and updating any required supporting information required
    for meetings, events, seminars and training sessions (agendas,
    action logs, handouts etc.)
  • Monitoring meeting actions and follow up progress
    3. Analytical and Judgement Skills
  • Using initiative to review multiple options or courses of action,
    making a decision based on a range of facts and situations
  • Responding effectively to tight and often changing deadlines and
    timeframes, adapting as necessary whilst maintaining a calm and
    professional manner
  • Processing data received by the department, and ensuring this is
    reverted into helpful management information

    4. Service Development and Research

  • Participate in a range of team and organisational development
    activities as required
  • Undertake research and development activities in own work area as
    directed
  • Participate in internal and national staff surveys
    5. Patient/Client Care
  • Incidental patient contact, assisting or re-directing where appropriate
    to role

    6. Responsibility for Policy/Service Development

  • Develop and implement effective useful and successful processes for
    your own work area to support team operations
  • Propose suggested changes to own work area, informing processes
    and making recommendations for continuous improvement

    7. Finance and Resources

  • Supplying relevant information required for financial management
  • Supporting your team and head of department by raising accurate
    purchase orders, checking invoices and making payments as
    necessary
  • Working to resolve queries raised by suppliers of goods or services
    for the department
  • Ordering of office equipment/stationary as required
    8. Leadership and Management
  • Providing training, advice and support on own role and
    responsibilities where necessary, for example for new team
    members and the wider function
  • Providing effective training on systems and processes within own
    work area
    9. Information Resources
  • Developing and maintaining effective electronic filing systems to
    ensure information is kept secure, confidential where appropriate,
    and is accessible to other members of the team
  • Regularly utilising computerised programmes such as Word, Excel,
    PowerPoint and Outlook to support the function’s requirements for
    processing of letters, emails, reports and presentations
  • Effective diary management of the team as required
    10.Professional Development
  • Commitment to ongoing professional development, identifying areas
    of support required and contributing positively to the annual appraisal
    process
    11.Freedom to Act
  • Undertaking a full range of administrative and other duties as
    requested by the line manager and wider team where appropriate,
    which are commensurate with the role including ad-hoc projects and
    cross-cover for other team members
  • Working on own initiative to manage workload effectively, seeking
    support where required
  • Working within organisational and team-specific policies and
    guidelines
    12.Physical Skills
  • Standard keyboard skills; able to produce high quality documents
    including meeting minutes and action logs

    13.Other

  • The post holder must have a genuine passion for reducing
    inequalities and driving social inclusion.

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

Apply for this job.

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