Admin & Clerical Officer – Bangor.

Admin & Clerical Officer (Band 2)

Location: Bangor / Ards
Duration: June – September

Hours: 37.5 hours Monday-Friday
Pay: £12.71 per hour

About the Role

We are currently recruiting for an Administrative & Clerical Officer  to join our public service client in the Bangor / Ards area.  This is a fast paced, patient facing administrative role, ideal for someone who thrives in a busy environment and has strong organisational and communication skills.

Key Responsibilities

✔ Handling multiple incoming calls and patient queries in a call centre-style office
✔ Inputting and updating patient data across electronic systems (e.g., Epic, PAS, Patient Centre)
✔ Scanning, uploading, and maintaining accurate electronic records
✔ Managing own workload, prioritising tasks, and meeting deadlines
✔ Liaising with clinical and administrative teams
✔ Providing general office support: email management, photocopying, filing, reception cover
✔ Meeting and greeting patients and visitors in a professional and courteous manner
✔ Directing patients to the appropriate departments or services
✔ Managing front desk/reception area, ensuring it remains organised and welcoming
✔ Handling face-to-face patient enquiries and assisting with appointment check-ins

Essential Criteria

Candidates must meet at least ONE of the qualification/experience pathways:

Option A

• 4 GCSEs Grade A-C including English
• • 1 year administrative/clerical experience

Option B

• NVQ Level 2 in Administration (or equivalent)
• • 1 year administrative/clerical experience

Option C

• 2 years administrative/clerical experience (no formal qualifications required)

Additional Essential Requirements

• 1 year word processing experience
• Experience using Microsoft Word, Excel and Outlook
• Strong communication and organisational skills
• Ability to work under pressure in a busy office
• Ability to work both independently and as part of a team