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  • 18/07/24 The Challenges and Opportunities of AI in Contact Centre Environments

    The Challenges and Opportunities of AI in Contact Centre Environments

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  • 11/06/24 Driving Employee Satisfaction in a Customer Service Environment

    Driving Employee Satisfaction in a Customer Service Environment

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  • 06/06/24 Do Company Values Really Influence Business Success?

    Do Company Values Really Influence Business Success?

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  • 16/05/24 Menopause Awareness: Creating a Supportive Workplace Environment

    Menopause Awareness: Creating a Supportive Workplace Environment

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  • 14/05/24 Strategic Recruitment Planning: A Guide to Industrial Summer Hiring

    Strategic Recruitment Planning: A Guide to Industrial Summer Hiring

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  • 28/03/24 Navigating compliant staff management on Bank holidays

    Navigating compliant staff management on Bank holidays

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  • 26/03/24 The Power of Local Brand Reputation in Recruitment

    The Power of Local Brand Reputation in Recruitment

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  • 18/03/24 Our Alignment to the HealthTrust Europe Framework

    Our Alignment to the HealthTrust Europe Framework

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  • 28/02/24 The importance of a flexible customer service workforce

    The importance of a flexible customer service workforce

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