Band 3 Administrative & Clerical Officer

Location: Ulster Hospital, Dundonald
Pay Rate: £12.75 per hour
Hours: Full-time
Contract: Temporary (Agency)

📅 Interview Availability Required:
Candidates must be available to attend an informal interview on Tuesday 5th May.

About the Role

We are currently recruiting, on behalf of a Health & Social Care Trust, for a Band 3 Administrative & Clerical Officer based at Ulster Hospital, Dundonald. The role will provide essential administrative support within Medical Specialties and Hospital Services.

This position is ideal for an experienced administrator who thrives in a busy healthcare environment and is committed to delivering high standards of service in a patient-focused setting.

Key Responsibilities

• Provide comprehensive administrative and clerical support within a hospital environment
• Maintain and update patient information accurately using electronic systems
• Manage appointments, diaries, waiting lists, and work queues in line with Trust targets
• Scan, upload, and maintain electronic and manual records
• Act as a first point of contact for patient and staff enquiries
• Support audits, reports, and statistical data preparation
• Provide reception cover when required
• Undertake general office duties including word processing, minute taking, and email management
• Liaise with clinical teams, GP practices, and administrative colleagues

Essential Criteria

Applicants must meet one of the following:

• 4 GCSEs (A-C) including English Language, plus 1 year’s administrative/clerical experience
  OR
• NVQ Level 2 in Administration plus 1 year’s administrative/clerical experience
  OR
• 2 years’ administrative/clerical experience

In addition, candidates must demonstrate:

• At least 1 year’s word processing experience
• Proficiency in Microsoft Word, Excel, and Outlook
• Strong organisational skills and attention to detail
• Ability to prioritise workload and work on own initiative
• Excellent communication and team-working skills
• Awareness of confidentiality and Data Protection requirements

What’s on Offer

• Competitive hourly rate of £12.75 per hour
• Experience within a large public-sector healthcare organisation
• Full-time hours with ongoing agency support

Important Information

✅ Availability to attend an informal interview on Tuesday 5th May is essential
✅ Only shortlisted candidates will be contacted

How to Apply

If you meet the criteria and are available for interview on the specified date, please submit your CV as soon as possible.