Our client, based in Belfast is looking for an Admin Officer to join their team

Job Description:

– Take ownership, action and case manage all activities (“To-Dos” and journal) within the UC Claim such as change of circumstances, payment deductions and all associated administrative functions for your caseload, which includes handling telephony and notifying colleagues where appropriate

– Put in place and maintain Northern Ireland Payment Flexibilities where necessary.

– Assist and coach claimants in creating and maintaining their online claims.

– Manage payments accurately in each assessment period, action returned payments, stop issued payments which have not yet been paid, replace 5 payments where necessary and process the payments of arrears / underpayments.

– Maintain the security and integrity of claimant information through appropriate use of IT, adherence with identity verification, Data Sharing processes and system security protocols.

Essential Criteria:

– 5 GCSEs Including Maths and English

– Admin experience

Wage:

– £11.99ph (weekly)

Department:

– UNIVERSAL CREDIT

Location:

– Castle Court

Start Date:

– 26th October 2023

Length Of Assignment:

– 3 years

Work Pattern:

– 37 hours per week 9am to 5pm

Please send your CV via the link or email Isaac.Jones@therecruitmentco.uk