Our client, based in Stormont s looking for an Admin Officer to join their team

Job Description:

– Phone

• To manage Freephone service and General Office enquiry phones, dealing with all calls promptly and professionally and registering any notifications on the PO database and in Content Manager.
• Putting into action protocols for dealing with calls from individuals in custody when appropriate and recording all actions taken and updates.
• Foreign National Prisoners (FNP) use of the Freephone – via interpreter by conference call.

Investigation support

• To make necessary eligibility enquires and support the assessment process.
• To register notifications and prepare electronic case files. Also to note and/or link any previous similar recommendations/reports on new investigation files.
• Prepare and send eligibility letters, make initial enquires of the Prison Service and SEHSCT requesting information, such as CCTV, policy, medical notes and records and other documentary requests.
• Make requests for information as directed by Investigating Officers and/or the Prisoner Ombudsman
• Minute case conferences and other meetings as required.
• Run B/F report monthly, chase up outstanding reports and finalise reports as required.

Factual Accuracy and Recommendations Tracking

• Issue Investigation Reports/Letters to the relevant establishment via email.
• Maintain management investigation spreadsheets
• Record recommendations on PO database and the Recommendations Tracking spreadsheet.
• Track implementation of recommendations by the Prison Service and SEHSCT as appropriate by requesting monthly updates from establishments and HQ on any outstanding recommendations.
• Issue final letters/reports – BF for any comments received.

Finance

• Create Purchase Orders, maintaining supplier details, processing and receipting invoices on Account NI

Premises

• Act as Deputy Premises Officer including meter readings, logging maintenance calls and liaison with Concerto, Estates Branch H&S and Contractors as required

Other Duties

• Arranging translation or interpreting services.
• Preparing Disclosure for approval to issue to the Coroner
• Assisting with completion of record retention and disposals schedules
• Monitor stationery levels
• Monitor and update telephone contact lists
• Keep library and library lists up to date with all relevant documentation/publications.
• Additional ad hoc duties as required.

Wage:

– £11.99ph (weekly)

Essential Criteria:

– 5 GCSEs Including Maths & English (Must have certificate Proof)

Location:

– Unit 2 Walled Garden, Stormont Estate

Start Date:

– ASAP

Duration Of Placement:

– 6 months (with possibility of extension)

Work Pattern:

– 9 to 5, Monday to Friday. The post is full time onsite and unsuitable for hybrid working

Hours Per Week:

– 37

To apply please send your CV via the link or email Isaac.Jones@therecruitmentco.uk