Our client, based in Mullusk is looking for an Admin Assistant to join their team

Job Description:

– Customer Services Branch (CSB) provides the administrative support within the departments (DAERA) network of local offices.

– The objective is to improve the effectiveness and efficiency of services delivered by the Department to its customers, predominantly farmers, farm families and rural dwellers.

– It seeks to ensure that the majority of customer enquiries are satisfactorily resolved at the first point of contact. Customers are given a choice of communication channels and can access the Department’s services remotely by phone, fax, e-mail, online and post, or in person at a department Direct office.

– Maintain and update data on spreadsheets and other systems

– Process movement documents and registration of animals

– Communicate with customers face to face via telephone standards and guidelines

– Front desk / counter duties

– Prepare letters and correspondence

– Provide departmental services to customers following standards and guidelines

– Attend training and development sessions as required

– Provide support for ad hoc exercise and perform post/courier duties

– Other admin duties

Essential Criteria:

– 2 GCSEs Including Maths and English (certificate proof)

– Excellent IT skills, including use of Microsoft Word and Excel

– Good communication skills

– Ability to use own initiative

Wage:

– £10.94ph (weekly)

Location:

– Castleton House, 15 Trench Road, Grange of Mallusk, Mallusk, Newtownabbey, BT36 4TY

Start Date:

– ASAP

Length Of Assignment:

– Up to 51 weeks

Work Pattern:

– Current work pattern:

Mon 13.15-17.00 3.45hrs

Wed 9-17.00 7.20hrs

Fri 9-17.00 7.25hrs

18.5 hrs per week

Working pattern FLEXIBLE

Please send your CV via the link or email