Our client, based in Omagh is looking for an Admin Officer to join their team

Job Description:

– Grants and Funding

Processing the following work areas in line with Staff Instructions –

• Maintaining, updating and enhancing data on the Geographic Information System (GIS) and the Customer Information System (CIS), eg core data changes, new applicant numbers, landowners only and Category 1, 2 and 3 businesses.

• Applications and inspection results for BPS, EFS and cross-compliance.

• Cattle Identification Inspection (CII) and Sheep Identification Inspection (SII) results.

• Agri-Environment Scheme applications and inspection results.

• RD1 and RD2 applications;

• Farm business applications on CIS / GAS;

• DOE Planning Service requests; and

• Receipts on CIS and updating the Customer Survey spreadsheet.

– Testing

Processing the following work areas in line with Staff Instructions –

• Movement licences;

• Discrepancies / I&R issues / queries;

• Movement issues;

• Follow-up queue for TB/BR, giving priority to reactors, post-restrictions / de-restrictions;

• TB/BR breakdowns and associated maps;

• Valuation papers; and

• Printpend letters.

– Identification, Registration and Movement

Processing the following work areas in line with Staff Instructions –

• Movement licences;

• MC1 / MC2 queries;

• Discrepancies / I&R issues / queries; I&R, Investigations, Movement Issues and A2 queues;

• Mart queries and illegal moves;

• Animal Group Numbers and

• applications for Isolation Facilities.

– Customer Services Officer (front desk)

• Providing information on the range of DAERA services via the telephone or face-to-face with customers;

• Actioning map edits on GIS;

• Entering and retrieving data on CIS;

• Receipting customer documentation

• During busy periods post holder will be expected to provide continuous front line cover on a rota basis

– NIDA

• Verify identity of Customers – Photo ID & 2 other documents;??

• Updating all IT systems ensuring NIDA & CIS details match;

• Dealing with customer/agents queries and analysing and investigating faults;?????

• Helping to create NIDA customer accounts and providing digital assistance for customers requiring this service;

• Update Customer records on spreadsheet/HPRM;????

• Report faults through helpdesk & consultants; and

• Providing training and advice to DAERA colleagues.?????

– Trade

• Monitoring and processing of Export Health Certificates in line with Staff Instructions via the DAERA Export Certification Online system (DECOL) within the required timeframe; and

• Dealing with exporter queries and requests in relation to third country exports via the DECOL system.

– Corporate Tasks

• Providing departmental services to customers in line with DAERA’s Customer Service Standards, telephone and written communication guidelines, etc;

• Comply with performance management procedures;

• Attend training and development session as required (Staff must be willing/able to travel off site for these as required);

• Complying with departmental policies and procedures, eg managing attendance, health & safety, fraud, FOI / data protection, information management / security, internet usage, conflict of interest, dignity at work, TARDIS, clear desk, etc;

• Assisting with the processing of corporate returns, eg finance;

• Managing the epizootic store; and

• Providing support for ad hoc exercises, eg information gathering, mail shots etc.

• Post/Courier duties including collection sorting of outgoing mail and distribution of incoming mail

Essential Criteria:

– 5 GCSEs Including Maths and English

– Admin experience

Wage:

– £11.99ph (weekly)

Location:

– Sperrin House

Start Date:

– ASAP

Length Of Assignment:

– 1 year

Work Pattern:

– 37 hours per week 9am to 5pm

Please send your CV via the link or email Isaac.Jones@therecruitmentco.uk