Admin Officer- Armagh.

Admin Officer- Armagh

Location: Armagh
Start Date: ASAP
Duration: 51 Weeks
Hours: Monday to Friday, 9:00 AM – 5:00 PM (37 hours per week)
Rate of Pay: £12.59 per hour

About the Role

We are seeking a motivated Admin Officer to join the Customer Services Branch in Armagh. This role provides essential administrative support within the department’s local office network. The primary objective is to enhance the effectiveness and efficiency of services delivered to customers, including farmers, farm families, and rural dwellers.

Our goal is to resolve customer inquiries at the first point of contact and provide a range of communication options including phone, fax, email, online, post, and in-person support at departmental offices.

Key Responsibilities

• Maintain and update data on spreadsheets and other systems.
• Process movement documents and register animals.
• Communicate with customers face-to-face and via telephone or email.
• Perform front desk and counter duties.
• Prepare letters and other correspondence.
• Provide departmental services to customers, adhering to standards and guidelines.
• Attend training and development sessions as required.
• Support ad hoc tasks and manage post/courier duties.
• Carry out other general administrative tasks as needed.

Essential Criteria

• Education: 5 GCSEs including Maths and English (Grades A-C) or Level 2 equivalent.
• Skills: Excellent IT skills with proficiency in Microsoft Word and Excel.
• Communication: Strong verbal and written communication skills.
• Initiative: Proven ability to work independently and take initiative.

How to Apply

If you meet the criteria and are ready to make an impact in this dynamic role, please send your CV to: Aidan.Drain@therecruitmentco.uk