Admin Officer- Armagh.

Are you a detail-oriented, organized, and motivated individual looking to kickstart your career as an Administrative Officer? If so, we have an exciting opportunity for you. We are currently seeking a dedicated individual to join our team in Armagh for a 51-week duration.

Job Title: Administrative Officer

Duration: 51 Weeks

Rate of Pay: £11.99 per hour

Start Date: ASAP – Must be fully registered to start

Location: Armagh

Hours: Monday to Friday, 9 am – 5 pm, 37 hours per week

Main Duties Include:

Grants and Funding:

• Maintain, update, and enhance data on the Geographic Information System (GIS) and Customer Information System (CIS).
• Process applications and inspection results for various agricultural schemes.
• Handle Cattle and Sheep Identification Inspection results.
• Process Agri-Environment Scheme applications and inspection results.
• Handle various applications and requests related to farm business and planning services.
• Assist in receipts processing and customer survey management.

Testing:

• Process movement licenses.
• Address discrepancies, I&R issues, and queries.
• Handle movement-related issues.
• Prioritize and manage the queue for TB/BR, including post-restrictions and de-restrictions.
• Assist with TB/BR breakdowns and associated mapping.
• Process valuation papers and send printpend letters.

Identification, Registration, and Movement:

• Process movement licenses.
• Manage MC1/MC2 queries.
• Address discrepancies, I&R issues, and queries related to Investigations and Movement Issues.
• Handle mart queries and illegal moves.
• Manage Animal Group Numbers and applications for Isolation Facilities.

Customer Services Officer (Front Desk):

• Provide information on services to customers via telephone or face-to-face interactions.
• Action map edits on GIS.
• Enter and retrieve data on CIS.
• Receipt customer documentation.
• Provide front-line cover on a rotational basis during busy periods.

NIDA (Northern Ireland Digital Assist):

• Verify the identity of customers, including photo ID and other documents.
• Ensure NIDA and CIS details match.
• Address customer and agent queries and investigate faults.
• Assist in creating NIDA customer accounts and provide digital assistance.
• Update customer records on spreadsheets/HPRM.
• Report faults through helpdesk and consultants.
• Provide training and advice to colleagues.

Trade:

• Monitor and process Export Health Certificates using the Export Certification Online system.
• Address exporter queries and requests related to third country exports via DECOL.

Corporate Tasks:

• Provide departmental services in line with Customer Service Standards.
• Comply with performance management procedures.
• Attend training and development sessions as required.
• Comply with departmental policies and procedures.
• Assist with corporate returns processing, including finance.
• Manage the epizootic store.
• Provide support for ad hoc exercises, such as information gathering and mail shots.
• Handle post and courier duties, including sorting outgoing mail and distributing incoming mail.

Essential Criteria:

• Possess 5 GCSEs at grades A-C, including Maths and English (Proof required at the time of application).
• Undergo an AccessNI check as part of the application process.

If you are ready to take on this challenging and rewarding role, please submit your CV via the provided link or email it to aidan.drain@therecruitmentco.uk. Join us in making a difference in the Armagh community and contributing to the success of CSB. Apply today and embark on an exciting administrative journey!