Admin Officer – Ballymena.

We are currently recruiting an Admin Officers for our client based in Ballymena. The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: 26th January & 23rd February (Please state which date you are applying for)

Rate of pay: £13.75 per hour

Duration: 29/03/2026 with possible extension

Hours of work: Post is based on an 8am to 8pm working pattern Monday – Friday and a requirement to work every fourth Saturday 9am – 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm.

Location: Ballymena Jobs and Benefits Office

Key Responsibilities:

Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain.  The role will focus on delivering full services for State Pension telephony and full training will be provided.

Main Duties and essential skills may include, while are not limited to:
Excellent customer services skills;
Strong call-handling attributes;
Effective verbal and written communication skills:
Ability to build rapport with colleagues and customers;
Ability to work within and contribute to a team environment;
Ability to work accurately within specific deadlines and to achieve relevant targets;
Basic IT skills/computer literacy with an aptitude for learning new systems;
Organised with good time management skills;
Excellent interpersonal skills;
Excellent work ethic with the desire to personally develop; and
Excellent attendance and time keeping.

These roles are full-time, shift work and office based.  All training will be full time in office for a minimum of 5 weeks.  Work from home may become available in the future.

**NO LEAVE WILL BE GRANTED BEFORE TRAINING IS COMPLETED, TRAINING IS EXPECTED TO LAST 4 WEEKS**

Essential Criteria applicants must have:

• 5 GCSE’s including Maths and English (Proof of certs required)

If interested please reach out to: Emily.Bell@therecruitmentco.uk