Admin Officer Belfast – 5th October
- Belfast City Centre
- £13.75
-
Posted
September 24, 2026 - Admin Officer
Our client, A Large public sector organisation, based in Belfast is looking for an Administrative Officer to join their team.
Duration: Up to 51 weeks with possible extension
Rate of pay: £13.75
Location: Belfast
Hours: 37 hours per week
Start date: 5th October
Main Duties:
The role will initially be full-time telephony with training for processing work delivered at a later date.
Key Responsibilities:
Handle inbound telephone calls in a professional and empathetic manner.
Engage with vulnerable customers, providing high-quality service and support.
Negotiate repayment of debts through effective communication.
Contribute to a team environment and support shared goals.
Meet performance targets and deadlines with accuracy and efficiency.
Undertake processing work as required.
Essential Skills & Attributes:
Strong verbal and written communication skills.
Effective call handling and customer service skills.
Ability to build rapport with customers and colleagues.
Basic IT skills and willingness to learn new systems.
Good time management and organisational skills.
Excellent interpersonal skills and a strong work ethic.
Reliable attendance and punctuality.
Essential Criteria:
– 5 GCSEs A-C (Must include Maths and English)
**Please note that successful applicants will be required to complete an AccessNI
To apply please send your CV via the link or email
Alana McCoy RecCoBelfast
