Admin Officer- Belfast City Centre
- Belfast
- £12.59 Per Hour
-
Posted
November 15, 2024 - Admin Officer
Start Date: 25th November
Location: Belfast City Centre
Duration: Up to 51 weeks
Hours of Work: Monday to Friday, 9:00 am to 5:00 pm (37 hours per week)
Rate of Pay: £12.59 per hour
About the Role:
We are seeking an organized and customer-focused Admin Officer to join our team based in Belfast City Centre. This position is ideal for someone who thrives in a fast-paced environment and enjoys helping others through telephonic support. The role will be pivotal in handling customer enquiries related to benefit overpayments and social security loan repayments.
Main Duties Include:
- Handling customer interactions via telephone regarding overpayments and repayments.
- Setting up repayment plans for customers.
- Responding to enquiries about benefit overpayments.
- Completing follow-up work after customer calls.
- Maintaining accurate records and following established procedures.
- Full training, including benefit-related information, will be provided.
Essential Criteria:
- 5 GCSEs including Maths and English, graded A to C, or a Level 2 equivalent (evidence required).
- Successful candidates will be subject to an Access NI check.
How to Apply:
If you meet the criteria and are ready for an immediate start, please apply below or send your CV to Aidan.Drain@therecruitmentco.uk
