Office Based.

Admin Officer – Lisburn.

  • Lisburn
  • Please see job description

Admin Officer – Lisburn

  • Lisburn
  • Please see job description
  • Posted January 10, 2023

Our client, a large public sector organisation, based in Newforge Lane is looking to recruit an Admin Officer to join their team.

Hourly Pay: £11.70

Location: Lisburn

Length of Assignment: Up to 12 months

Hours: 37 – 9am-5pm

Main Duties:

– Answering incoming calls

– Provide telephony cover between 9am and 5pm on a shift rota basis

– Differentiate between claims, review and queries calls

– Use IT systems

– Provide excellent customer service, demonstrating professionalism and showing courtesy to callers

– Escalate calls from vulnerable callers and appointees/representatives per guidance

– Escalate complaints per guidance

– Demonstrate flexibility, meeting customer demand in a fast paced environment

 

*Hybrid working will also be part of this role*

Essential Criteria: 

– 5 GCSES including Maths and English

– 2 years previous experience working in an office environment

***Successful applicants must be required to complete an AccessNI***

To apply please send your CV via the link or email michael.callaghan@therecruitmentco.uk

Apply for this job.

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