Admin Officer- Newtownards.

Are you a detail-oriented, organized, and motivated individual looking to kickstart your career as an Administrative Officer? If so, we have an exciting opportunity for you. We are currently seeking a dedicated individual to join our team in Newtownards for a 51-week duration.

Job Title: Administrative Officer

Location: Newtownards

Duration: 51 Weeks

Rate of Pay: £11.99 per hour

Start Date: ASAP – Must be fully registered to start

Hours: Monday to Friday, 9am – 5pm, 37 Hours Per Week

Key Responsibilities:

Grants and Funding:

• Maintain, update, and enhance data on the Geographic Information System and Customer Information System.
• Process applications and inspection results for various agricultural programs.
• Handle Farm business applications and planning service requests.
• Update the Customer Survey spreadsheet and process receipts.

Testing:

• Process movement licenses, discrepancies, and issues.
• Handle breakdowns and valuation papers.
• Assist with the processing of printpend letters.

Identification, Registration, and Movement:

• Process movement licenses.
• Investigate discrepancies, issues, and animal group numbers.
• Manage mart queries and illegal moves.
• Handle applications for Isolation Facilities.

Customer Services Officer (front desk):

• Provide information on services via telephone or face-to-face with customers.
• Action map edits.
• Enter and retrieve data.
• Receipt customer documentation.
• Provide continuous front-line cover during busy periods on a rota basis.

NIDA:

• Verify the identity of customers.
• Update all IT systems ensuring details match.
• Analyze and investigate customer/agent queries and faults.
• Create customer accounts and provide digital assistance.
• Update customer records and report faults through the helpdesk.
• Provide training and advice to colleagues.

Trade:

• Monitor and process Export Health Certificates via the Export Certification Online system.
• Assist with exporter queries and requests related to third country exports.

Corporate Tasks:

• Provide departmental services to customers following standards and guidelines.
• Attend training and development sessions as required.
• Comply with departmental policies and procedures.
• Assist with processing corporate returns and managing the epizootic store.
• Provide support for ad hoc exercises and perform post/courier duties.

Essential Criteria:

• Possess 5 GCSEs at grades A-C, including Maths and English (Proof required at the time of application).
• Undergo an AccessNI check as part of the application process.

If you meet the essential criteria and are excited to take on this role, please submit your CV via the link provided or email it to aidan.drain@therecruitmentco.uk. Join our team, and contribute to the success of our organization while gaining valuable experience in administrative and customer service roles. We look forward to hearing from you!