Admin Officer – Queen’s Court.

Position: Admin Officer

Pay Rate: £13.75 per hour

Hours: Full time, 37 hours per week, Monday-Friday 9am-5pm, Flexible working hours

Duration: up to 29th March 2026 (with possibility of extension)

Start Date: ASAP

Location: Queen’s Court, Upper Queen Street, Belfast.
This post has been identified as suitable for hybrid working following an initial training period.

Job Duties:

The Victims’ Payments Regulations 2020bprovides for the establishment of the Victims’ Payment Board to oversee the Victims’ Payments Scheme, the objective of which is to provide payments to those who, through no fault of their own, are living with permanent disablement caused by an injury sustained in a Troubles-related incident.

This AO role is within the Quality Review and Referral Team. The main duties include:
• Preparation of documents for the Health Care Provider (HCP) and psychiatrists/psychologists using ‘Adobe’ software.
• Preparation of a template to refer cases to another team within the scheme.
• Preparation and issue of a range of letters using templates as and when requested.
• Management of your BF system issuing reminder letters as necessary.
• Management of team mailboxes to include dealing with queries from applicants including callbacks to applicants and their representatives and the HCP within agreed timescales.
• Management of the SFTP (secure file transfer protocol) to ensure all documents sent and received have been successfully transferred using trackers.
• To update the VPB Portal with any new information received.
• This list of responsibilities is not exhaustive but provides a good overall demonstration of the role.

This post requires CTC clearance.

Essential Criteria:

• 5 GCSE’s A*-C including Maths and English (must be able to show evidence)

Desired Experience: 

• Good organisational and planning skills.
• Excellent oral and written communication skills.
• Have good knowledge of using software packages e.g., Microsoft office

*The successful applicant will be required to complete an Access NI and CTC during registration*

• A criminal record will not necessarily be a bar to obtaining a position.
• The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request.

If interested, please send across your CV to anna.quinn@therecruitmentco.uk