We are currently recruiting for AO’s for our client based in Ballykelly . The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: 4th Nov

Rate of pay: £12.59

Duration: 51 weeks

Hours of work: Full time 37 Hours per week

The contracted hours are 8am – 8pm Monday – Friday and every 4^th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.

No holidays can be accommodated in the first 12 weeks of employment due to the training for this role.

Key Responsibilities:

* Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
* Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised telephony environment
* Excellent verbal and written communication skills
* Ability to build rapport with colleagues and customers
* Ability to work within and contribute to a team environment
* Ability to work accurately within set deadlines and to achieve targets
* Basic IT skills with an aptitude for learning new systems
* Organised with good time management skills

Essential Criteria applicants must have:

• five GCSE/GCE passes (at A, B or C) with Maths and English
• Proof will be required at the first stage of registration. Without this we cannot take your application forward.

( Proof of certs required )

• Excellent IT skills, including use of Microsoft Word and Excel.
• Excellent communication skills.
• Proven ability to use own initiative.

Please send your CV via the link or to

RecCoBelfast