We are currently recruiting for AO’s for our client based in Ballymena . The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: 5th March

Rate of pay: £12.59

Duration: 51 weeks

Hours of work: Full time 37 Hours per week

The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.

No holidays in the first 12 weeks due to the training period.

Key Responsibilities:

Case Managers for Universal Credit – Working as part of a multidisciplinary case management team responsible for helping claimants to create and maintain their digital account.

Telephony duties are also included in the case management role. Office working will be required for the first 6 months with an opportunity to then work from home.

Essential Criteria applicants must have:

• five GCSE/GCE passes (at A, B or C) with Maths and English
• Proof will be required at the first stage of registration. Without this we cannot take your application forward.

( Proof of certs required )

• Excellent IT skills, including use of Microsoft Word and Excel.
• Excellent communication skills.
• Proven ability to use own initiative.

Please send your CV via the link or to

RecCoBelfast