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ADMIN OFFICERS – BELFAST CITY CENTRE STARTING ASAP.

  • BELFAST

ADMIN OFFICERS – BELFAST CITY CENTRE STARTING ASAP

  • BELFAST
  • Posted August 20, 2024
  • ADMIN OFFICERS

We are currently recruiting for AO’s based in Belfast city centre . The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: Sept/Oct dates

Duration: 51 weeks with possible extension

Hours of work: Full time 37 Hours per week

Rate of pay: £12.59 ph

 

Key Responsibilities:

 

• Take ownership, action and case manage all activities (“To-Dos” and journal) within  Claim such as change of circumstances, payment deductions and all associated administrative functions for your caseload, which includes handling telephony and notifying colleagues where appropriate.

• Put in place and maintain Northern Ireland Payment Flexibilities where necessary.

• Assist and coach claimants in creating and maintaining their online claims

• Manage payments accurately in each assessment period, action returned payments, stop issued payments which have not yet been paid, replace 5 payments where necessary and process the payments of arrears / underpayments.

• Maintain the security and integrity of claimant information through appropriate use of IT, adherence with identity verification, Data Sharing processes and system security protocols.

 

Sickness/Absence:

Due to the nature of the training, full attendance is important during the training period, noncompliance may lead to your assignment being ended early. Emergency leave will be considered on a case-by-case bases.

This is a long-term assignment, successful candidates will remain office based for the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance.

Essential Criteria applicants must have:

  • five GCSE/GCE passes (at A, B or C) with Maths and English.

 

( Proof of certs required )

  • Excellent IT skills, including use of Microsoft Word and Excel.
  • Excellent communication skills.
  • Proven ability to use own initiative.

 

Please send your CV via the link or email karen.cameron@therecruitmentco.uk

This opportunity is no longer accepting applications.