Admin/Telephony Officer – Lisahally (Immediate Start).

Job Opportunity: Admin/Telephony Officer

Location: Lisahally

Pay: £11.99 per hour (Paid Weekly)

Start Date: ASAP

Duration: 51 Weeks (With possible extension)

Job Description:

As an Admin Officer in our dynamic team, you will be based in Lisahally, providing essential services to our clients. Your responsibilities will include:

• Answering Calls Promptly: Respond to incoming calls within agreed timescales, ensuring availability to maximise accessibility and deliver an effective service.
• Working Collaboratively: Collaborate with team members to promote resilience and excel in a pressurised telephony environment.
• Communication Skills: Demonstrate proficiency in verbal and written communication, facilitating effective interaction with colleagues and customers.
• Building Rapport: Establish and maintain rapport with both colleagues and customers to foster positive relationships.
• Team Contribution: Actively contribute to team objectives and create a supportive team environment.
• Meeting Deadlines: Work accurately within set deadlines, consistently achieving targets and ensuring timely completion of tasks.
• IT Proficiency: Possess basic IT skills and demonstrate an aptitude for learning new systems.
• Organisational Skills: Exhibit organisational prowess and effective time management to handle tasks efficiently.
• Interpersonal Skills: Display excellent interpersonal skills, enhancing collaboration and teamwork within the organisation.

Essential Criteria:

To be considered for this role, you must meet the following requirements:

• 5 GCSEs, including both Maths & English, or equivalent (Proof needed).
• Completion of an Access NI Check is necessary for the role.

How to Apply:

To apply for this exciting opportunity, follow the instructions via the job post or alternatively, you can contact Sean at sean.burns-mooney@therecruitmentco.uk.