Administration Officer – Ballymena (23rd Feb).

We have a fantastic opportunity for you to join our client, based in Ballymena as a full-time Administration Officer. This is a long-term temporary opportunity.

Our client is Northern Ireland’s Leading Public Sector Employer.

Administrator Pay Rate: £13.75 per hour

Start Date: 23rd Feb 

Benefits working with NICS:

• On the job training provided
• Long term opportunity
• Gain valuable skills and progress your career
• Diverse and inclusive employer with active social mobility policies
• Hybrid & Flexible working

Hours of Work: 

37 Hours per week

• Post is based on an 8am to 8pm working pattern Monday – Friday and a requirement to work every fourth Saturday 9am – 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday

Job Duties: 

Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain.  The role will focus on delivering full services for State Pension telephony and full training will be provided.

Main Duties and essential skills may include, while are not limited to:

• Excellent customer services skills;
• Strong call-handling attributes;
• Effective verbal and written communication skills:
• Ability to build rapport with colleagues and customers;
• Ability to work within and contribute to a team environment;
• Ability to work accurately within specific deadlines and to achieve relevant targets;
• Basic IT skills/computer literacy with an aptitude for learning new systems;
• Organised with good time management skills;
• Excellent interpersonal skills;
• Excellent work ethic with the desire to personally develop; and
• Excellent attendance and time keeping.

  These roles are full-time, shift work and office based.  All training will be full time in office for a minimum of 5 weeks.  Work from home may become available in the future.

  **NO LEAVE WILL BE GRANTED BEFORE TRAINING IS COMPLETED, TRAINING IS EXPECTED TO LAST 4 WEEKS**

Essential Criteria: 

• Must have 5 GCSE’s including Maths & English – certificates required

Please apply via link or contact kerri.kyle@therecruitmentco.uk