Administration Officer – Belfast
- Belfast
- £13.75 per hour
-
Posted
September 15, 2026
We are currently recruiting for AO’s for our client based in Belfast
The successful candidates will be required to start once the vetting paperwork and ANI completed.
Start date: 15th October
Rate of pay: £13.75ph
Duration: 51 weeks
Location: Level 3, Castle Court Service Centre, Belfast BT1 1DF
Hours of work: Full time 37 Hours per week The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.
Job Duties:
Working within the Department of Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain. The role will focus on delivering full services for Pension Credit telephony and full training will be provided.
Main Duties and essential skills may include, while not limited to;
Excellent customer services skills;
Strong call-handling attributes;
Effective verbal and written communication skills;
Ability to build rapport with colleagues and customers;
Ability to work within and contribute to a team environment;
Ability to work accurately within specific deadlines and to achieve relevant targets;
Basic IT skills/computer literacy with an aptitude for learning new systems;
Organised with good time management skills;
Excellent interpersonal skills;
Excellent work ethic with desire to personally develop; and
Excellent attendance and time keeping.
These roles are full-time, shift work and office based. All training will be full time in office. Working from home may become available in the future.
**NO LEAVE WILL BE GRANTED BEFORE 1ST OCTOBER 2026**
Essential Criteria applicants must have:
- five GCSE/GCE passes (at A, B or C) with Maths and English.
( Proof of certs required )
- Excellent IT skills, including use of Microsoft Word and Excel.
- Excellent communication skills.
- Proven ability to use own initiative.
Please send your CV via email to: Amy.Clarke@therecruitmentco.uk
