Administration Officer – Belfast (January Start Date).

We are currently recruiting for an admin officer based in Belfast City Centre. The successful candidates will be required to start once the vetting paperwork, ANI clearance has been completed.

Start date: 7th Jan 25

Duration: 51 weeks with a possibility of extension

Rate of pay: £12.59

Hours of work: 37 hours – Post is based on an 8am to 8pm working pattern Monday – Friday and a requirement to work every fourth Saturday 9am – 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm.

Job Duties:

• Take ownership, action and case manage all activities (“To-Dos” and journal) within the UC Claim such as change of circumstances, payment deductions and all associated administrative functions for your caseload, which includes handling telephony and notifying colleagues where appropriate.
• Put in place and maintain Northern Ireland Payment Flexibilities where necessary.
• Assist and coach claimants in creating and maintaining their online claims.
• Manage payments accurately in each assessment period, action returned payments, stop issued payments which have not yet been paid, replace 5 payments where necessary and process the payments of arrears / underpayments.
• Maintain the security and integrity of claimant information through appropriate use of IT, adherence with identity verification, Data Sharing processes and system security protocols.

Essential Criteria:

• Must have 5 GCSEs including Maths & English (Certificates Required)
• Applicant will be required to complete an Access NI during registration

Please apply via link or contact Kerri Kyle at TRC