Administrative Officer – Castle Court, Belfast
- Belfast
- £12.59ph
-
Posted
August 21, 2024
Job Opportunity: Administrative Officer
Pay: £12.59 per hour (Paid Weekly)
Location: Castle Court, Belfast
Working Pattern: 9-5 Monday to Friday with flexible working within business hours
Start Date: 6th September 2024
Duration: 51 Weeks with Possible Extension
Job Duties:
- Take ownership and manage all activities within the UC Claim, including change of circumstances, payment deductions, and all associated administrative functions for your caseload. This includes handling telephony and notifying colleagues where appropriate.
- Implement and maintain Northern Ireland Payment Flexibilities where necessary.
- Assist and coach claimants in creating and maintaining their online claims.
- Manage payments accurately in each assessment period, action returned payments, stop issued payments that have not yet been paid, replace payments where necessary, and process the payments of arrears/underpayments.
- Ensure the security and integrity of claimant information through appropriate IT use, adherence to identity verification, data sharing processes, and system security protocols.
- Full attendance is required from all new staff from 06/09/2024 to 31/10/2024 to complete full training and consolidation courses.
Essential Criteria:
- 5 GCSEs including Maths & English grade A-C (or Level 2 equivalent)
- Basic Access NI Background Check
If interested, feel free to apply or reach out to Sean at sean.burns-mooney@therecruitmentco.uk.