Main duites

• To deal with all internal and external visitors and telephone enquiries in a professional and timely manner
• Answering and transferring calls
• Booking in Engineering Call Outs
• Ensure that all correspondence and enquiries receive a friendly and professional reply in a timely manner
• Ensure confidentiality of all correspondence
• Issuing confidential paperwork

TECHNICAL SKILLS / KNOWLEDGE

• Have at least 5 GCSE (A-C) or equivalent including English and Mathematics
• Must be computer literate with good working knowledge of Microsoft Word, Excel and PowerPoint – this is essential
• Appropriate and relevant experience in Administration
• Excellent verbal and written communication skills
• Excellent telephone manner
• Ability to organise and prioritise own workload and recognise the priorities in the workload of others
• Promote a “can do” attitude

QUALIFICATIONS / PERSON SPECIFICATION

• Must have confident, professional approach
• Must have a flexible attitude to working
• Smart, professional appearance
• An efficient and accurate approach to work with an eye for detail
• Maintain discretion and total confidentiality at all times
• Dependable and willing to work as part of a team, supporting and working with all functions
• Ability to know when it is appropriate to use own initiative

CPMiddlesbrough

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.