The Recruitment Co are currently working with BHSCT who are recruiting for a Band 3 Administrator based in Avoca, Knockbracken.

JOB SUMMARY/MAIN PURPOSE:
The post holder will be required to provide an effective and efficient systems support to the Home Care Service, via Ebrokerage, Staff Plan and Paris. To include making referrals, inputting care plans, cleansing staff plan and to
support the Home Care Coordinators and Management with any other relevant queries.

Main Duties/Responsibilities

• Responsible for looking for availability on Staff Plan and Ebrokerage and communicating this information with Coordinators in a timely manner.
• Responsible for offering out referrals via Ebrokerage and communicating with Care Bureau in order to secure packages of care.
• Ensure all referrals are inputted onto Staff Plan and Paris in an accurate and timely way and in accordance with local policy and procedures.
• Accept and allocate referrals to Coordinators and forward emails containing SPT to Coordinators and Admin.
• Ensure that Staff Plan is kept ‘Live’, by reallocating bookings on a daily and weekly basis.
• Manage the Shared Inbox effectively in accordance with local policy and procedures.
• Complete any relevant activity relating to the cleansing of statistical data for the purposes of reporting on the Home Care Service for Senior Management.
• Participate in the development of local policies and procedures, as appropriate.
• Ensure all that tasks/duties are completed in a timely manner in accordance with agreed performance standards.
• Establish, maintain and develop good working relationships with managers and staff at all levels throughout the Trust and interact effectively with members of the public as required.
• Maintain standards of confidentiality regarding all information held in respect of service users and professional staff.
• Prioritise workload in accordance with expected outcomes.
• Contribute to effective team working.
• Cross cover as necessary during periods of annual leave/sickness
• These posts can be subject to change and duties will change in line with
• Home Care Service Review.

This list is non exhaustive.

Qualitifications/ Experience:

4 GCSE’s at grade C or above to include English Language or equivalent qualification and one year’s administrative experience.

or

NVQ Level II in Administration and one year’s administrative experience.

or

A minimum of two year’s administrative experience.

Experience of using key information systems

Skills:

• Have excellent communication skills, both Interview / Test
• Abilities orally and in writing
• Proficiency in the use of Microsoft Applications
• Excellent numeracy and analytical skills with the ability to apply strict attention to detail
• An ability to meet deadlines, work across various service areas and work under pressure
• Ability to relate / communicate with operational staff and senior management through all levels of the organisation

Please contact to discuss the above.