Benefits Expert.

  • City Of Manchester, Greater Manchester
  • Negotiable

Benefits Expert

  • City Of Manchester, Greater Manchester
  • Negotiable
  • Posted September 11, 2023

Job Title:

Benefits Expert


Competitive (DOE)



Work Type:

Office based (full time) – Monday to Friday

Do you have experience of providing information and advice on welfare benefits? Are you looking for a role within a business that go above and beyond for their colleagues and provide great opportunities for growth?

Job Responsibilities:

  • Giving support and advice to colleagues and clients with Welfare Benefit enquires.
  • Checking eligibility and award letters, doing routine benefits calculations and yearly Welfare Benefit reviews.
  • Notifying the Department for Work and Pensions of any change of circumstances that may increase or decrease Welfare Benefit income.
  • Advising on available sources of income and assisting with maximising income from Welfare Benefits.
  • Challenging incorrect decisions and submitting mandatory reconsiderations and appeals.
  • Considering Welfare Benefit regulations and how these can be applied to client circumstances.
  • Completion of Health and Disability questions for all relevant Welfare Benefits.
  • Preparing and lodging appeal submissions for tribunal hearing and representing clients who do not have the capacity to represent themselves.
  • Preparing and delivering Welfare Benefits training to internal and external colleagues.

The Person / Experience:

  • Recent and ongoing experience of providing Welfare Benefits advice.
  • Advanced knowledge of Welfare Benefits, able to deal with more complex issues in a system where Universal Credit and legacy benefits coexist.
  • Knowledge of how compensation claims are treated by the Department for Work and Pensions.
  • Experience of challenging Welfare Benefits decision at all levels and preparing legal arguments based on social security legislation and recent case law.
  • Ability to check benefit award and preform calculations, identifying entitlement to benefits, additional elements, premiums, rates, and backdated payments.
  • Ability to explore and apply welfare benefit regulations to maximise income.

Please note that The Recruitment Co. are an equal opportunities employer


The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

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