Billing Analyst.

  • Potters Bar, Hertfordshire
  • £25000.00 - £27583.00 per annum

Billing Analyst

  • Potters Bar, Hertfordshire
  • £25000.00 - £27583.00 per annum
  • Posted November 29, 2023

Job Title: Billing Analyst

Salary: Up to £27,583

Working Hours: Monday – Friday, 9:00am – 5:30pm with 1 hour lunch between 12 and 2

Location: Potters Bar. First couple of months 5 days a week in the office, once training complete then 3 days in the office and 2 days working from home – this is on a rota basis and put in place by line manager.

The Billing Analyst reports to the Group Billing Manager. The position holder is responsible for ensuring invoices are billed accurately and timely, managing and resolving queries in conjunction with the Sales ledger team and the wider business; some of these include, pricing, rates and start and end dates queries – some of which are of a complex nature. There is also a requirement to fulfill other ad hoc day-to-day duties in order to ensure effective, efficient and accurate financial operations, whilst complying with company policies and procedures to ensure that a high level of customer service is upheld at all times.

The Billing Analyst will be part of our Billing Team. The objective of the role is to support and help improve efficiency, to ensure invoices and credit notes are accurate and produced on a timely basis.


  • Review and manage placements in the billing database
  • Ensure accurate and timely billing across all Group Companies
  • Review and process manual credit and debit requests
  • Maintain the manual request files
  • Liaise with the Accounts Receivable Team
  • Other ad hoc tasks as may be required by the Group Billing Manager, the Head of Transactional Finance or the wider Finance team

Personal Characteristics

  • The ability to work under pressure, maintain professionalism and prioritise work demands
  • To be able to work efficiently
  • Organised
  • Adaptable
  • A good communicator
  • Resilient – relishes a challenge, is not afraid of hard work
  • A team player with willingness to help others and go above and beyond their formal role

Experience and Skills Required


  • Intermediate Excel – including VLOOKUP Function and Pivot tables
  • Order and pricing management
  • Knowledge of Billing processes
  • Accurate data entry
  • Ability to complete duties in line with challenging deadlines
  • Attention to detail and confidence in highlighting any discrepancies
  • Good communication skills
  • Builds relationship quickly to deliver results


  • Sales Ledger experience
  • Experience with NHS/Public sector customers
  • Microsoft Dynamics and Cold Harbour
  • AAT/Accounts experience

Key Contacts


  • Accounts Receivable
  • Sales/business development teams
  • IT support
  • Site Administration staff


  • Cold Harbour support
  • IT Labs

The job description is subject to change as the role evolves.

  • With at least two years of general billings, accounts or admin experience, you thrive in fast-paced environments.
  • This role also requires a high attention to detail and the ideal candidate would have effective organisations skills with the ability to prioritise.
  • It is expected that you have intermediate to advanced Excel skills.
  • Working knowledge of billing principles and processes is desirable.

Experience and Skills Desirable

  • ICM or AAT qualified working towards qualifications.
  • Credit control experience with NHS/Public sector.
  • Coldharbour experience with Income Processing

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This opportunity is no longer accepting applications.

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