Branch Library Manager – Dunmurry (Temp – Ongoing)

Location: Stewartstown Road, Dunmurry
Pay Rate: £15.48 per hour Saturday: £23.22
Hours: 31.5 hours per week

The Recruitment Co is currently recruiting for a Branch Library Manager to join the team at Colin Glen Library. This is an excellent opportunity for an enthusiastic and customer-focused individual to support the delivery of high-quality library services within the local community.

About the Role

Working as part of a busy library team, you will contribute to the delivery and promotion of frontline library services, assisting a diverse range of customers while supporting the day-to-day operation of the library.

Key duties may include:

• Providing excellent customer service to library users
• Assisting customers with library resources, facilities and enquiries
• Promoting library services, events and activities
• Supporting community engagement initiatives
• Using a range of ICT systems and applications
• Working collaboratively with colleagues and external partners
• Contributing to the achievement of service objectives and targets

Essential Criteria

Applicants must meet one of the following:

• A minimum of two GCE A Levels (or equivalent/higher qualification) plus two years’ experience working with the public in a customer-focused environment within the last five years

OR

• A minimum of three years’ experience working with the public in a customer-focused environment within the last six years

In addition, applicants must demonstrate:

• Experience contributing to the promotion and delivery of frontline customer services to a diverse range of people
• Experience using ICT systems and applications within a work environment
• Experience working in partnership or collaboration with internal and/or external customers
• Experience working effectively within a team to achieve organisational objectives

Desirable Criteria

• Experience managing staff
• Experience working within a public, academic or specialist library environment

Additional Requirements

• Ability to work a combination of mornings, afternoons, evenings and weekends
• Willingness to work at other service points when required to support business needs
• No criminal record which would prevent working with children and/or adults at risk

Working Pattern

Week One

• Monday: 1:00pm – 8:00pm
• Tuesday: 10:00am – 5:00pm
• Wednesday: 10:00am – 5:00pm
• Thursday: 10:00am – 5:00pm
• Friday: 10:00am – 5:00pm
• Saturday: Rest Day

Week Two

• Monday: 1:00pm – 8:00pm
• Tuesday: 10:00am – 5:00pm
• Wednesday: Rest Day
• Thursday: 10:00am – 5:00pm
• Friday: 10:00am – 5:00pm
• Saturday: 11:00am – 4:00pm