📣 Business Support Administrator – Lisburn HQ

£15.38 per hour | Full‑Time | Headquarters Based (Lisburn)
Temporary Position – Immediate Start Available

We are currently recruiting on behalf of our public‑sector client for an experienced Business Support Administrator to join the Corporate Governance & Improvement Directorate at their Lisburn Headquarters. This is an excellent opportunity for an organised and professional administrator seeking a busy and rewarding role within a high‑profile organisation.

⭐ The Role

The successful candidate will provide modern, efficient and customer‑focused administrative support as part of the Governance & Business Support team. Key responsibilities include:

Front‑of‑House & Switchboard

• Providing an effective reception and switchboard service, acting as first point of contact for callers and visitors.
• Managing telephone enquiries, signposting appropriately and delivering first‑class customer service.

Administration & Business Support

• Supporting meetings through agenda preparation, minute taking, and follow‑up admin tasks.
• Preparing letters, memos, reports, statistics and confidential documents.
• Managing incoming/outgoing mail, visitor access control, ID pass distribution and deliveries.
• Maintaining databases, records, spreadsheets and electronic filing systems.
• Supporting organisational compliance, including GDPR and information management procedures.

General Duties

• Updating logs, supporting multiple directorates, and assisting with research tasks such as venue sourcing.
• Providing excellent customer service and contributing to the performance of the Business Support function.

⭐ Essential Criteria

Candidates must meet the following:

• 5 GCSEs Grade C or above, including English & Maths (or equivalent).
• At least 2 years’ experience in a demanding office environment providing business support.
• Strong working knowledge of Microsoft Word, Excel and Outlook.
• Excellent planning, organisation and communication skills, with strong attention to detail.
• Ability to work independently and as part of a team, with a strong customer‑service focus.

⭐ Desirable (Not Essential)

• Experience taking minutes and producing action plans
• Experience managing a busy switchboard
• Experience within local government or the public sector [