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Consumer Rights Advisor – Belfast.

  • Belfast, Newtownbreda Road
  • £13.75 per hour

Consumer Rights Advisor – Belfast

  • Belfast, Newtownbreda Road
  • £13.75 per hour
  • Posted December 22, 2025
Start date: 05/01/2026.
 
Rate of pay: £13.75 per hour.
 
Duration: 27/03/2026 with possible extension.
 
Hours of work: Monday-Friday 9am-5pm Hybrid Working.
Monday and Tuesday – In Office.
Wednesday, Thursday and Friday – Working from Home.
 
Location: Belfast, Newtownbreda Road.
 
Duties will include:
The post holder will act as the first point of contact for customers of the Northern Ireland Consumer Helpline – Consumerline. They will be a member of a contact centre team, which is responsible for the provision of advice to the public on consumer related matters. This post requires clear communication skills.

Purpose of Role..

The Trading Standards Service delivers a front-line public protection function for the benefit of consumers, businesses, and the Northern Ireland (NI) economy, providing support and guidance for NI’s businesses (particularly small businesses).
 
Benefits:
  • Hybrid working pattern
  • Flexi
Requirements:
  • 5 GCSE’s including Maths and English (Proof of certs required)

 

To apply, please email your CV & GCSE certificates to: emily.bell@therecruitmentco.uk

Apply for this job.