Administrative Assistant – Band 4

Location: Armagh
Hours: 37.5 hrs, Mon-Fri
Contract: Agency
Department: Care Bureau

£13.57 per hour

We are recruiting an experienced Band 4 Administrative Assistant to support the Care Bureau in coordinating domiciliary care services. This role involves supervising admin staff, processing referrals, managing provider invoices, maintaining accurate records on Encompass/eBrokerage and providing high‑quality administrative support.

Key Duties

• Support daily operations and deputise for the Team Leader.
• Train and supervise administrative staff.
• Process referrals and coordinate with providers.
• Verify, resolve and submit invoices.
• Maintain databases, logs and produce reports.
• General admin: diaries, filing, correspondence and office supplies.
• Escalate provider or system issues as required.

Essential Criteria

• Supervisory experience.
• Strong Microsoft Office skills (Word, Excel, Outlook).
• Experience collating and presenting information using IT systems.
• Qualification route:
  • HNC/HND + 1 year admin experience OR
  • 4 GCSEs incl. English & Maths + 2 years admin experience OR
  • 3 years admin experience.
• Full UK driving licence & access to a car (unless exempt).