Job Title:

Customer Sales Consultant

Salary:

Up to £23,000 per annum

Location:

Bagshot

Hours:

37.5 hours per week – Mixture of weekdays and weekends

Will work up to 8pm 5 times per month

Type:

Up to an initial 10 month FTC with opportunity for transition into permanent

Are you experienced within a customer service environment? Do you want to work in a fast paced call centre environment? The Recruitment Co. are currently recruiting for one of our key clients for an initial 10 month FTC with potential for this to become a permanent opportunity.

Job Responsibilities:

• Handles in-bound contact through phone, email, live chat and social media channels from prospective customers, establishing their storage requirements, offering a relevant solution and gaining them as a customer.
• Supports existing customers through their storage journey and exceeds their expectations at every opportunity.
• Maintains a positive, friendly and flexible approach, demonstrating commitment and initiative and supporting others to achieve the same.
• Acts on feedback, implementing change to improve performance, whilst seeking opportunities to develop.
• Supports colleagues to achieve team goals, shows a genuine interest in others and takes time to have fun and celebrate success.
• Demonstrates excellent telephone skills through building rapport and showing empathy and understanding of the customer’s circumstances.
• Maintains an up to date knowledge of current policies and procedures, ensuring a knowledgeable service is offered at all times.
• Achieves individual and team sales targets on a consistent basis.
• Supports the team to promptly complete additional duties, including on-line call back requests, responding to customer e-mails and processing refunds.

The Person:

• Excellent communication skills
• Ability to work effectively within a team environment
• Customer service / call centre experience
• Strong organisation and time management
• Career driven and motivated

Please note The Recruitment Co. are an equal opportunities employer

CPProfessional

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.