Customer Service Administrator.

  • Salford, Greater Manchester
  • Up to £21000.00 per annum

Customer Service Administrator

  • Salford, Greater Manchester
  • Up to £21000.00 per annum
  • Posted November 13, 2023

Job Title: Customer Service Advisor/Order Processor
Salary: £21,000p/a
Location: M50 Salford (Office based)
Hours: 8:30am-4:30pm (mon-fri)
Permanent Opportunity.

Duties & Responsibilities

  • Processing and management of all incoming customer orders, requests for information or new product sourcing, delivery discrepancies and credits
  • Proactive account management of customers alongside the Business Development team to increase customer satisfaction, revenue, and profitability
  • Resolving delivery discrepancies and issuing customer credits and returns and dealing with customer complaints.
  • Delivery of a high-quality customer service and proactive management of customer feedback
  • Maintain accuracy of all sales order related information within the company systems
  • Communication with Procurement, Finance and Operations regarding supply, credit, and delivery issues.

Person Specification

  • GCSEs Grade C passes above, to include English & Maths or equivalent.
  • Excellent verbal and non-verbal communication skills.
  • High level of computer literacy, to include all main Microsoft Office packages.
  • Ability to work under pressure, and to tight schedules.
  • Strong organisational and administration skills.


The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

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