Customer Service Administrator.
- Salford, Greater Manchester
- Up to £21000.00 per annum
Customer Service Administrator
- Salford, Greater Manchester
- Up to £21000.00 per annum
-
Posted
November 13, 2023
Job Title: Customer Service Advisor/Order Processor
Salary: £21,000p/a
Location: M50 Salford (Office based)
Hours: 8:30am-4:30pm (mon-fri)
Permanent Opportunity.
Duties & Responsibilities
- Processing and management of all incoming customer orders, requests for information or new product sourcing, delivery discrepancies and credits
- Proactive account management of customers alongside the Business Development team to increase customer satisfaction, revenue, and profitability
- Resolving delivery discrepancies and issuing customer credits and returns and dealing with customer complaints.
- Delivery of a high-quality customer service and proactive management of customer feedback
- Maintain accuracy of all sales order related information within the company systems
- Communication with Procurement, Finance and Operations regarding supply, credit, and delivery issues.
Person Specification
Essential:
- GCSEs Grade C passes above, to include English & Maths or equivalent.
- Excellent verbal and non-verbal communication skills.
- High level of computer literacy, to include all main Microsoft Office packages.
- Ability to work under pressure, and to tight schedules.
- Strong organisational and administration skills.
CPProfessional
The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.
Apply for this job.
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